Privacy Policy
1. Introduction
Seattle Comedy Theater ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website (the "Site") or interact with our services, including purchasing show tickets, enrolling in classes, and buying gift cards.
By using our Site, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with these terms, please do not use our Site.
2. Who We Are
Seattle Comedy Theater is a comedy theater and performance school based in Seattle, Washington. Our Site is hosted on Squarespace, and we use Crowdwork — a third-party ticketing and registration platform operated by Fourth Wall Tickets LLC — to sell show tickets, class enrollments, and gift cards.
For privacy questions or requests, please contact us at:
Mailing Address: 3509 Fremont Ave N, Seattle, WA 98103
3. Information We Collect
We collect information in the following ways:
3.1 Information You Provide Directly
When you purchase tickets, enroll in a class, or buy a gift card through our embedded Crowdwork widgets, you may provide:
Name
Email address
Phone number
Billing address
Payment card information (processed and stored securely by Crowdwork's payment processor; we do not store your full card number)
Any other information you choose to submit (e.g., messages to customer support)
3.2 Information Collected Automatically by Our Site Host (Squarespace)
Our Site is hosted on Squarespace, which automatically collects certain technical information when you visit, including:
IP address
Browser type and version
Device type and operating system
Referring website (the page you visited before coming to our Site)
Pages visited and time spent on each page
Unique visitor identifier (stored in a browser cookie for up to two years)
Squarespace uses this information on our behalf to operate and improve the Site, generate aggregate analytics, and maintain security. Squarespace may also integrate with third-party analytics services such as Google Analytics, which may set their own cookies.
3.3 Information Collected by Crowdwork
When you interact with Crowdwork's embedded widgets on our Site to purchase tickets, enroll in classes, or buy gift cards, Crowdwork — as an independent data controller — also collects information about you directly. This includes the personal information described in Section 3.1 above, as well as:
Transaction history and order details
IP address and approximate location (derived from IP address)
Browser type, device identifiers, and usage data related to your interaction with Crowdwork's platform
Cookie and similar technology data
Crowdwork's collection and use of your information is governed by their own Privacy Policy, which we encourage you to review: https://crowdwork.com/privacy
4. Cookies and Tracking Technologies
Our Site uses cookies — small text files placed on your device — and similar tracking technologies. These fall into two categories:
Necessary cookies: Required for the Site to function properly, such as session management and navigation. These cannot be disabled without affecting Site functionality.
Analytics and performance cookies: Placed by Squarespace (and potentially by Google Analytics or other integrations) to help us understand how visitors use the Site, measure traffic, and improve our content. These are non-essential and can be controlled.
You can control non-essential cookies through your browser settings or, where available, through our cookie preference controls. Please note that disabling cookies may affect certain Site features.
5. How We Use Your Information
We use the information we collect for the following purposes:
To process ticket purchases, class enrollments, and gift card sales
To send order confirmations, receipts, and transactional communications
To respond to your questions and provide customer support
To analyze how visitors use our Site and improve its content and performance
To protect the security of our Site and prevent fraud
To comply with applicable legal obligations
To send you updates about upcoming shows, classes, or other offerings from Seattle Comedy Theater, where you have opted in or where we have a legitimate interest in doing so
We will not use your personal information for purposes incompatible with those described above without first providing you with notice and, where required, obtaining your consent.
6. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
6.1 Crowdwork (Fourth Wall Tickets LLC)
When you make a purchase or enrollment through our Site, your transaction data is handled by Crowdwork. Crowdwork acts as an independent controller for the data it collects through its platform and processes that data in accordance with its own Privacy Policy.
6.2 Squarespace
As our website host, Squarespace processes technical and analytics data from visitors to our Site. Squarespace acts as a service provider on our behalf and processes data in accordance with its own Privacy Policy.
6.3 Payment Processors
Payment transactions made through Crowdwork's embedded widgets are processed by Crowdwork's designated payment processor(s). We do not receive or store your full payment card details.
6.4 Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.
6.5 Business Transfers
If Seattle Comedy Theater is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site if such a transfer occurs.
7. Links to Third-Party Sites
Our Site may contain links to third-party websites, including social media platforms and partner organizations. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Crowdwork retains transaction-related data in accordance with its own retention schedule, as described in its Privacy Policy. Squarespace analytics data is retained according to Squarespace's policies.
When personal information is no longer needed, we will delete, anonymize, or de-identify it in accordance with applicable law.
9. Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. Our Site uses HTTPS (SSL/TLS encryption) for data transmitted between your browser and our Site.
Payment transactions through Crowdwork are processed in accordance with applicable payment security standards. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
10. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take steps to delete that information.
Individuals under 18 may only use our services with the involvement and permission of a parent or legal guardian.
11. Your Privacy Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain exceptions.
Opt-out of marketing: Unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link in any email we send.
Cookie choices: Control non-essential cookies through your browser settings or our cookie controls.
To exercise your rights related to data collected directly by Seattle Comedy Theater, please contact us at [info@seattlecomedytheater.com].
For data collected and controlled by Crowdwork (such as your ticket purchase history), please contact Crowdwork directly at hello@crowdwork.com or refer to their Privacy Policy for instructions on submitting a privacy request.
12. Washington State Residents
If you are a Washington State resident, the Washington My Health MY Data Act and other applicable state privacy laws may provide you with additional rights regarding your personal information. We do not sell personal data. We do not engage in the processing of sensitive data as defined under Washington law without appropriate legal basis.
To submit a privacy request, contact us using the details in Section 13.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Effective Date" at the top of this page and, where appropriate, provide additional notice (such as by posting a notice on our Site or emailing you).
Your continued use of the Site after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: info@seattlecomedytheater.com
Mailing Address: 3509 Fremont Ave N, Seattle, WA 98103